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​Privacy Policy

Effective Date: July 26, 2026

A Way of Life Acupuncture, PLLC

A Way of Life Acupuncture, PLLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, communicate with us, schedule appointments, or receive services.

Information We Collect
We may collect the following information:

  • Personal Information
  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Emergency contact information
  • Insurance information (if applicable)
  • Payment information
  • Medical history and health information necessary for treatment


Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar technologies


How We Use Your Information
We use your information to:

  • Schedule and manage appointments
  • Provide acupuncture and wellness services
  • Maintain medical records
  • Process payments
  • Respond to inquiries
  • Send appointment reminders
  • Provide treatment follow-up
  • Send educational information you request
  • Improve our website and services
  • Comply with legal and regulatory requirements


HIPAA Compliance
As a healthcare provider, we comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is safeguarded in accordance with these regulations.

SMS/Text Messaging
By providing your mobile phone number, you consent to receive text messages from A Way of Life Acupuncture, PLLC.
These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Follow-up care instructions
  • Practice notifications
  • Billing notifications (when applicable)


SMS Consent

  • SMS consent is not shared with third parties or affiliates for marketing purposes.
  • Message frequency varies based on your interactions with our practice.
  • Message and data rates may apply according to your mobile carrier.
  • You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance or contact our office directly.
  • Opting out of SMS messages may affect our ability to provide appointment reminders and other important communications.


Email Communications
If you provide your email address, we may send:

  • Appointment information
  • Receipts
  • Educational materials
  • Practice announcements


You may unsubscribe from non-essential emails at any time.

Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only:

  • With healthcare providers involved in your care (with authorization or as permitted by law)
  • With payment processors
  • With electronic health record or scheduling providers
  • When required by law
  • To protect patient safety or comply with legal obligations


Data Security
We use reasonable administrative, physical, and technical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies to improve functionality and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Your Rights
Depending on applicable law, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request restrictions on certain uses
  • Request copies of your records
  • Withdraw consent where applicable


To exercise these rights, please contact our office.

Children's Privacy

Our services are not directed toward children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal information from children through our website without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Us

A Way of Life Acupuncture, PLLC

4337 Pablo Oaks Court, Ste 200

Jacksonville, Florida 32224

904-373-8415

If you have questions regarding this Privacy Policy or your personal information, please contact us using the information above.​